Unfortunately, we cannot guarantee delivery tomorrow for orders placed today. Once your order has been shipped, delivery time within Singapore is typically 2-5 business days, while international delivery may take 4-9 business days. However, please note that shipping and delivery times may vary during holidays or limited-edition launches and restocks.

Yes, we do! We offer international shipping to various countries.

Here are the shipping rates in SGD:

Malaysia

• 0 to 2.5 KG → $19.90
• 2.51 to 5 KG → $39.90
• Above 5 KG → $49.90

Brunei (BN), Hong Kong SAR, China (HK), Indonesia (ID), South Korea (KR), Macau SAR China (MO), Philippines (PH), Taiwan (TW), Thailand (TH), Vietnam (VN)

• 0 to 2.5 KG → $29.90
• 2.51 to 5 KG → $49.90
• Above 5 KG → $64.90

Australia (AU), Japan (JP), New Zealand (NZ)

• 0 to 2.5 KG → $39.90
• 2.51 to 5 KG → $71.90
• Above 5 KG → $109.90

Canada (CA), USA (US)

• 0 to 2.5 KG → $54.90
• 2.51 to 5 KG → $89.90
• Above 5 KG → $141.90

Rest of the World

• 0 to 2.5 KG → $150.21
• 2.51 to 5 KG → $253.51
• Above 5 KG → $373.71

Yes, you can ship fragrance oils internationally. However, there are certain restrictions and guidelines to follow. Each package can contain a maximum of 5 liters of fragrance oil. It's important to comply with international shipping regulations and check with the destination country's customs policies regarding the importation of fragrance oils. Additional documentation or fees may be required.

Here are the domestic or local shipping rates in Singapore: 

• 0 to 1 KG → $3.50
• 1.01 to 5 KG → $4.50
• 5.01 to 10 KG → $6.50
• 10.01 to 20 KG → $8.50
• 20.01 to 30 KG → $18.50
• 30.01 to 100 KG → $30.00

For Free Pick Up: 1 - 2 days

For local or domestic, we primarily use J&T Express as our shipping couriers due to the better rates we have negotiated with them.

For international, we use DHL Express.

We make every effort to process and ship your orders as quickly as possible. Once your order is received, we typically require approximately 1 working day for processing. However, please note that we only fulfill orders from Tuesday to Friday.

Unfortunately, we do not offer free shipping due to the heavy weight of candle wax and candle vessels combined with their low price. Operationally, providing free shipping would be challenging to administer.

However, we understand that local wax delivery costs can be significant, and we value every bit of savings for our customers. That's why we are pleased to offer self-pickup option.

Yes, we do offer local self-pickup options. You can pick up your order at our warehouse located at:

994 Bendemeer Road Unit 03-06B B-Central Singapore 339943

We offer daily pickups and there are no specific pickup hours. Please note that once your parcel is ready for pickup within 2-4 days, we will contact you with the necessary information. If you have any further queries, please feel free to reach us at +65 8129 8381.

Unfortunately, once your order is placed, we typically process orders quickly, making it difficult to amend delivery information. However, please reach out to us as soon as possible through our messaging system, and we will do our best to assist you.

Please note that shipping delays may occur for delivery address amendments, but we will make every effort to minimize any inconvenience. If your order has already been delivered by the time we receive your request, we may be unable to retrieve it. Therefore, please contact us promptly if you need to make any amendments to ensure your order reaches the correct destination.

If your package's tracking has not been updated for a few days, it is possible that the package has gone missing while in transit. In such cases, we will promptly contact the courier to gather information about the issue and the latest status of the shipment. We will work with the carrier to resolve the problem as quickly as possible.

It is important for us to maintain clear and constant communication with customers during the post-purchase process to minimize customer dissatisfaction. In the event of a lost or damaged package, we will offer a replacement or provide a store credit refund that you can use to repurchase the items.

After placing your order, it is not possible to amend your delivery information directly. However, please reach out to us via our messaging system, and we will do our best to assist you. Please be aware that shipping delays may occur for delivery address amendments, but we will make every effort to minimize any inconvenience.

If your order has already been delivered by the time we relay your request to our delivery partners, we may be unable to retrieve it. Therefore, please contact us as soon as possible if you need to make any changes to ensure a successful delivery.

Unfortunately, once your order has been confirmed, amendments or cancellations cannot be made. We strive to deliver your order as quickly as possible, so it is sent for processing immediately after confirmation.